Frequently Asked Questions

Where is Tiliter located?

Our head office is in Sydney, Australia. We have offices in Munich and New York and partners globally.

What are the retail applications and processes that can Tiliter be used in?

Our software and hardware can be integrated with numerous systems and has a broad range of applications. Fill in the contact form below and one of our friendly team will be in touch to talk about how we can help.

Do you offer other products using AI and computer vision technology?

Tiliter Retail offers a number of products aimed at transforming the retail experience. Our products range from our Scales (both Scan&Go and Print&Go), Checkouts, Mobile Recognition, In-Store Detection and Custom Integration.

Do your Scales and Checkout systems work with bags?

They absolutely do! While we try to avoid single use of plastic, Scan&Go, Print&Go and our Checkout retrofit solutions automatically recognise produce in their plastic bags and nets, commonly used in the fresh produce section of the store.

Do your products work in different languages?

Yes, all of our products and systems operate across multiple languages. We are now present on 4 continents across the globe.

What if a new produce variety comes into season, or we want to add a geo-specific produce item?

Tiliter is constantly reviewing market offerings of produce varieties and geo-specific produce. This means that as soon as we are made aware of new produce, our team quickly incorporate this into new software updates, ensuring we are as accurate as possible, always.

I saw that you have a global presence, but how can you assist me if I'm in a region you're not currently in?

Tiliter has a growing and extensive global network of partners who assist new customers with access, implementation and ongoing support to use our products and create a more efficient shopping experience for retailers and shoppers. Find out more about our partners, or become a partner here.

Find out more about checkout retrofits here

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